Legal

Electronic Communications and Signature Consent

Tranxact Technologies Ltd · tranxact.co · hello@tranxact.co
Last updated: October 2026

1. Purpose

This agreement explains how Tranxact Technologies Ltd ("Tranxact", "we", "us") will give you documents and notices electronically, and how you can agree to our terms and sign documents electronically. By creating a Tranxact account or using our services, you accept this agreement.

2. Your consent to electronic signatures

You agree that when you tap, click, check a box, enter a transaction PIN or one-time password, or otherwise confirm an action in the Tranxact app or website, this is your electronic signature. You agree that your electronic signature is as valid and binding as a handwritten signature, to the extent permitted by applicable Nigerian law.

3. Records and communications we may give you electronically

You agree that we may provide the following to you in electronic form:

• Our Terms of Service and Privacy Policy, and any updates to them
• Account opening and identity verification notices
• Transaction confirmations, receipts and statements
• Notices about fees, limits, fee changes and service changes
• Responses to your complaints and support requests
• Any other legal or regulatory notice relating to your account

4. How we deliver them

We may deliver electronic records through the Tranxact app, our website, email to the address on your account, SMS, or WhatsApp. A notice is treated as received when we send it or make it available to you in the app.

5. Your right to a paper copy

You may ask for a paper copy of any record we have given you electronically by emailing hello@tranxact.co. We may charge a reasonable fee for printing and delivery, which we will tell you before we send it.

6. Withdrawing your consent

You may withdraw your consent to receive records electronically at any time by emailing hello@tranxact.co. Because our services work only through electronic channels, withdrawing consent may mean we must close your account. Withdrawal does not affect any signature or record that was valid before we processed your request.

7. What you need

To receive and keep electronic records you need:

• A smartphone, tablet or computer with an up-to-date browser or the Tranxact app
• An internet connection
• A working email address and phone number
• The ability to view and save or print PDF files, if you want copies

We will tell you if these requirements change in a way that could affect your access.

8. Keep your details current

You must keep your email address, phone number and other contact details up to date in the app. We are not responsible for records you do not receive because your details are out of date.

9. Questions

If you have questions about this agreement, email hello@tranxact.co.